Punctual and reliable service. The very kind and nice driver.
5
Lorenzo
Excellent service!! very punctual, kind and attentive.
5
Anónimo
PrivateShared
9.36 / 10
9.3648648648649
148 reviews
9 / 10
9.04
318 reviews
15,217
travelers have already enjoyed this destination
Some destinations offer shared transfers. In these cases, the selected time is approximate and may vary depending on the driver’s route. Detailed instructions for this service will be provided on your booking voucher.
FAQs
P - How far ahead of time should I book my transfer?
R -
It is possible to book a private transfer service in Oranjestad with a minimum of 24 hours in advance
P - How long does the journey from the hotel to the airport take?
R -
The journey time between the Oranjestad airport and your hotel varies greatly depending on where it is, and it's advisable to plan using google maps. Remember that you should get to the airport at least 2 hours ahead of time.
P - What pick up time should I choose?
R -
For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
P - How long will the driver wait for me?
R -
Airports: 1 hour from the plane's arrival time.
Cruise ports: 30 minutes from the time indicated when making your reservation.
Tran stations: 15 minutes from the train's arrival time.
Hotels and apartments: 15 minutes from the time indicated when making your reservation.
If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply.
P - Where will the driver be waiting for me?
R -
Airports:
Meet&Greet transfer included: the driver will wait at the nearest available pickup point to the exit of the baggage claim area.
Meet&Greet transfer not included: we'll email you the directions to the meeting point and/or the driver will indicate it before the service.
Ports: the driver will wait in the arrivals terminal.
Train stations: the driver will wait at the exit of the train's arrival platform.
Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.
P - Are the prices final? Are there any extra charges?
R -
Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
P - How many people can travel in the vehicle?
R -
The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
If your group is large, you should reserve more than one vehicle.
P - How many suitcases can I take?
R -
During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
The maximum dimensions per type of suitcase are:
Hand luggage: total length, height and width adding up to no more than 115 cm.
Large suitcase: total length, height and width adding up to no more than 155 cm.
P - Are child seats available?
R -
During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.
P - How can I find out my flight number?
R -
The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.
P - Do I have to let someone know if my flight, boat, or train is delayed?
R -
Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.
P - Why do I need a working mobile phone?
R -
A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.
P - Who is responsible for a missed flight?
R -
The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.
P - Is it possible to make various stops?
R -
If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.
P - Can I share the vehicle with other people?
R -
We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.
P - Will the driver speak English?
R -
Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.
P - Do you have transfers in other destinations?
R -
Yes, here you can see all the destinations where we offer airport transfers.
Excellent. We arrived in Aruba and the driver was already waiting for us. The drive to the hotel was very smooth.
Opinion translated. Show original.
I travelled with teenagers
10
06 / 11 / 2026
M
Michael
United States
Friendly drivers, nice comfortable vehicles , timely. Would use them again.
I travelled with teenagers
10
05 / 28 / 2026
M
Marcelo Jorge Barrasa
Avellaneda , Argentina
El conductor, fue muy correcto, amable y agradable.
El vehículo estaba limpio y era muy confortable.
Todo impecable.
Translate this opinion into English.
The driver was very polite, friendly, and pleasant. The vehicle was clean and very comfortable. Everything was perfect.
Opinion translated. Show original.
I travelled with my partner
5 out of 318 reviews
10
09 / 19 / 2026
E
Ely
Santa Maria, Brazil
O motorista Denny foi muito educado e gentil, nos deixou na porta de nossa hospedagem, retirou as malas. Nota 10.
Só um detalhe é que falamos com o Denny que gostaria de fazer um saque do lado de fora do aeroporto, pois ainda faltavam 20 min para o horário de saída. O motorista concordou, ficou no saguão, mas um funcionário da Palm Tours foi atrás da gente e disse que era pra voltar, que o saque não podia ser feito ali para não atrasar o transfer. Não entendi, mas deixei assim, mesmo discordando
Translate this opinion into English.
The driver, Denny, was very polite and kind. He dropped us off at our accommodation and took our luggage. A 10 out of 10! The only detail was that we told Denny we wanted to withdraw money outside the airport, as we still had 20 minutes before our departure time. The driver agreed and stayed in the lobby, but a Palm Tours employee came after us and told us to go back, that the withdrawal couldn't be done there so as not to delay the transfer. I didn't understand, but I let it go, even though I disagreed.
Opinion translated. Show original.
I travelled with my partner
6
10 / 03 / 2026
R
Ronald Helon
United States
It was difficult finding the shuttle representative after we got our bags. They need to stand out better.
Supero las expectativas! lo contrate regular peor fue privado estaba sola y me buscaron en un hermoso vehículo , compañia El Tour - conductor Albert. Muy amable y servicial.
Translate this opinion into English.
It exceeded my expectations! I booked a regular tour, but it was private. I was alone, and they picked me up in a beautiful vehicle. The company was El Tour, and the driver was Albert. He was very kind and helpful.
Opinion translated. Show original.
Our customers' reviews
These are genuine reviews written by our customers.5 out of 148 reviews
09 / 28 / 2026
Wheelwright , Argentina
Súper puntual!!!!Confortable El vehículo. Excelente Translate this opinion into English.
Super punctual! Comfortable vehicle. Excellent. Opinion translated. Show original.
09 / 20 / 2026
Wheelwright , Argentina
Puntuales, amables, súper cómodo el vehículo!!!! Translate this opinion into English.
Punctual, friendly, and the vehicle was super comfortable! Opinion translated. Show original.
06 / 27 / 2026
Brazil
Excelente. Chegamos em Aruba e o motorista já estava nos esperando. Trajeto muito tranquilo até o hotel. Translate this opinion into English.
Excellent. We arrived in Aruba and the driver was already waiting for us. The drive to the hotel was very smooth. Opinion translated. Show original.
06 / 11 / 2026
United States
Friendly drivers, nice comfortable vehicles , timely. Would use them again.
05 / 28 / 2026
Avellaneda , Argentina
El conductor, fue muy correcto, amable y agradable. El vehículo estaba limpio y era muy confortable. Todo impecable. Translate this opinion into English.
The driver was very polite, friendly, and pleasant. The vehicle was clean and very comfortable. Everything was perfect. Opinion translated. Show original.
5 out of 318 reviews
09 / 19 / 2026
Santa Maria, Brazil
O motorista Denny foi muito educado e gentil, nos deixou na porta de nossa hospedagem, retirou as malas. Nota 10. Só um detalhe é que falamos com o Denny que gostaria de fazer um saque do lado de fora do aeroporto, pois ainda faltavam 20 min para o horário de saída. O motorista concordou, ficou no saguão, mas um funcionário da Palm Tours foi atrás da gente e disse que era pra voltar, que o saque não podia ser feito ali para não atrasar o transfer. Não entendi, mas deixei assim, mesmo discordando Translate this opinion into English.
The driver, Denny, was very polite and kind. He dropped us off at our accommodation and took our luggage. A 10 out of 10! The only detail was that we told Denny we wanted to withdraw money outside the airport, as we still had 20 minutes before our departure time. The driver agreed and stayed in the lobby, but a Palm Tours employee came after us and told us to go back, that the withdrawal couldn't be done there so as not to delay the transfer. I didn't understand, but I let it go, even though I disagreed. Opinion translated. Show original.
10 / 03 / 2026
United States
It was difficult finding the shuttle representative after we got our bags. They need to stand out better.
09 / 20 / 2026
Buenos Aires , Argentina
Cumplio con las expectativas! puntualidad y servicio. Gracias! Translate this opinion into English.
It met my expectations! Punctuality and service were excellent. Thank you! Opinion translated. Show original.
09 / 13 / 2026
Buenos Aires , Argentina
Supero las expectativas! lo contrate regular peor fue privado estaba sola y me buscaron en un hermoso vehículo , compañia El Tour - conductor Albert. Muy amable y servicial. Translate this opinion into English.
It exceeded my expectations! I booked a regular tour, but it was private. I was alone, and they picked me up in a beautiful vehicle. The company was El Tour, and the driver was Albert. He was very kind and helpful. Opinion translated. Show original.
08 / 29 / 2026
Argentina
Excelente servicio Translate this opinion into English.
Excellent service Opinion translated. Show original.